Senior Tech Assist provides friendly, in-home technology support for seniors across the Sunshine Coast. We specialise in helping older Australians feel more confident, capable and safe when using everyday technology.
Technology should make life easier — not frustrating or intimidating. Many seniors feel embarrassed asking for help, worried about pressing the wrong button, or concerned about online scams. Senior Tech Assist removes that stress by providing calm, respectful, one-on-one assistance in the comfort of your own home.
Helping Seniors Stay Independent
Our service isn’t just about fixing devices. It’s about helping seniors:
- Stay connected with family and friends
- Use video calls and messaging confidently
- Manage banking and bills safely online
- Access health services and government websites
- Enjoy entertainment like Netflix or YouTube
- Protect themselves from scams and online threats
When technology works properly — and makes sense — it supports independence and peace of mind.
What We Help With
We provide practical, hands-on support with:
Computers & Laptops
- Slow or cluttered computers
- Software problems and updates
- File organisation and backups
- Photo storage and retrieval
Phones & Tablets (Apple & Android)
- New device setup
- App installation and troubleshooting
- Contacts, messaging and video calls
- Fixing everyday phone or tablet issues
Printers & Scanners
- Wireless setup and reconnection
- Scanner not working
- Printing errors and paper jams
- Connecting devices to Wi-Fi
Wi-Fi & Internet Problems
- Devices not connecting
- Slow or unreliable internet
- Router setup and optimisation
- General connection troubleshooting
Email & Password Assistance
- Setting up email accounts
- Recovering forgotten passwords
- Securing accounts
- Reducing spam and suspicious emails
Online Safety & Scam Support
- Identifying scam emails and text messages
- Improving online privacy and security
- Guidance after suspected hacking
- Advice for safer online shopping and banking
A Calm, Respectful Approach
Senior Tech Assist is built around patience and clear communication. We explain things in plain English, move at your pace, and never make you feel rushed or silly for asking questions. We can also leave written notes to help you remember what was done.
Family members often use our service for their parents or grandparents, knowing they have a trusted local professional providing safe and reliable support.
Simple, Transparent Pricing
We offer straightforward pricing of $99 per issue for an in-home visit, so there are no confusing hourly charges or hidden surprises.
Service Area
Senior Tech Assist services the Sunshine Coast region, including:
Caloundra
Buderim
Maroochydore
Mountain Creek
Mooloolaba
Nambour
Noosa
And surrounding suburbs
Why Seniors Choose Us
- Local Sunshine Coast business
- Patient, one-on-one home visits
- Clear explanations in plain English
- Support tailored specifically for seniors
- Focus on safety, independence and confidence
If you or a loved one need friendly, reliable help with technology at home, Senior Tech Assist is here to make things simpler.
Phone: 0435 415 873
Website: www.seniortechassist.com.au
